Reference

How royal200 Handles Your Personal Information

We built this privacy policy to be direct — you should know exactly what data we collect, why we collect it, and how it connects to your account activity, including payments made through DANA, OVO, and GoPay.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataClear data retention rulesContact us to update your record

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DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection at royal200 is not a single checkbox — it runs through how we store account credentials, how we handle wallet verification, how long we keep records, and how we respond when you ask us to act on your data. Each area has a specific practice behind it, and we have outlined the four most relevant ones below.

Cookies and Session Tracking

We use cookies to keep your session active and to remember your preferences. You can manage cookie settings from your browser, though some account functions depend on session cookies to work correctly.

Account Security and Login Data

Login attempts, OTP verification steps, and device fingerprints are logged to detect unauthorised access. If we spot something unusual, we can flag or temporarily restrict your account while we verify.

Data Retention and Deletion

We keep account and transaction records for as long as required by the legal obligations that apply to our operations. Once that period ends, records are deleted or anonymised. You can ask us what retention period applies to your account.

Your Right to Access and Correct

You can request a copy of the personal data we hold about you. If anything is incorrect — a name, phone number, or linked wallet detail — we will correct it once we verify the request is from the account holder.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something on your account record, or raise a concern about how your information has been used, our support team is the right starting point. We handle privacy requests separately from general account queries so your concern reaches the right person without delay. Response times depend on the complexity of your request, but we acknowledge every submission.

Team online

Live Chat

Start a live chat session from your account dashboard. Tell the agent this is a privacy request and they will log it and route it to the right team.

Email Support

Send your privacy request by email with your registered account name and a clear description of what you need. We confirm receipt and follow up directly.

Account Settings

Some data update requests — like changing your registered email or phone number — can be started directly from Account Settings before contacting support.

What This Policy Covers and Why It Applies to You

royal200 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with royal200, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your name, contact details, device information, and payment data tied to your chosen wallet — whether that is DANA, OVO,

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or GoPay. We do not sell your personal data to third parties. We share it only where necessary to process your transaction, meet a legal obligation, or respond to a verified account security request. Your wallet details — including the account number you link for DANA
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or OVO withdrawals — are encrypted in transit and stored with access controls that limit who on our team can view them. We also collect session data such as login times and device type. This helps us detect unusual access patterns and flag anything that looks
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out of place on your account. The scope of this policy applies to all interactions with our platform: account registration, wallet deposits, withdrawal requests, and any contact made through our support channels. Use of the platform from Indonesia is subject to local law and available only
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in eligible regions. If you access the platform from Depok or anywhere else in Indonesia, the same data handling standards apply to your account regardless of how you reach us — on mobile or desktop.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy Questions We Hear Most

These are the questions we get asked most often about how we handle personal data. If yours is not covered here, reach out through live chat or email and we will respond to your specific situation.

We collect your name, email address, phone number, and the payment wallet details you provide — such as your DANA, OVO, or GoPay account number — to verify your identity and process transactions.

We share data only when needed to process your payment, meet a legal obligation, or respond to a verified security request. We do not sell your personal information to third parties under any circumstances.

Wallet details linked to DANA, OVO, or GoPay are encrypted in transit and stored with strict access controls. Only authorised team members involved in transaction processing can access that information.

Yes. Contact us through live chat or email with your registered account name and we will prepare a summary of the personal data we hold. We confirm receipt and respond once your identity is verified.

Retention periods depend on the legal obligations that apply to our operations in eligible regions. Once that period ends, records are deleted or anonymised. Ask support if you want to know what applies to your account.

Some changes, like updating your phone number, can be started in Account Settings. For corrections to your name or linked wallet details, contact support directly and we will verify and action the change.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFAQ AccountRegister

How royal200 Handles Your Personal Information

How We Protect and Manage Your Information

Cookies and Session Tracking

Account Security and Login Data

Data Retention and Deletion

Your Right to Access and Correct

How to Reach Us About Your Data

Live Chat

Email Support

Account Settings

Privacy Policy Questions We Hear Most

01 What personal data does royal200 collect when I register?

02 Does royal200 share my data with anyone outside the platform?

03 How is my wallet information kept secure?

04 Can I request a copy of the data you hold about me?

05 How long does royal200 keep my account and transaction records?

06 How do I update or correct my personal information?

Privacy Policy

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